Privacy Policy

1. Introduction

Purushottam Hospital Pvt. Ltd. ("we", "us", "our", or "the Hospital") respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how information may be collected, used, shared, and protected when you visit or use www.purushottamhospital.com .

By using our website and submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when using certain features of our website.

Information you provide

• Name
• Phone or mobile number
• Email address

Depending on the service you request, you may also provide information through appointment, enquiry, or other website forms.

3. How We Collect Information

Information may be collected when you:

• Submit an appointment request.
• Submit a contact or enquiry form.
• Contact the Hospital using the information provided on our website.
• Use other website features that require you to voluntarily provide information.

4. Appointment Requests

If you submit an appointment request through our website, the information you provide may be sent to the Hospital or its authorized staff for the purpose of responding to your request.

Hospital staff may contact you using the contact details you provide to discuss or confirm your appointment request.

Submitting an appointment request through the website does not necessarily mean that an appointment has been confirmed.

5. How We Use Your Information

Information provided through the website may be used for purposes including:

• Responding to appointment requests.
• Responding to contact and general enquiries.
• Communicating with you regarding your request.
• Providing information about Hospital services.
• Improving our website and user experience.
• Maintaining appropriate administrative and business records.
• Complying with applicable legal or regulatory requirements.

6. Contact and Enquiry Forms

When you submit a contact or enquiry form, the information you provide may be sent to the Hospital's designated email address.

Hospital staff may use the information you provide to review and respond to your enquiry.

7. Doctors and Medical Professionals

Information submitted through the website may be accessed by authorized Hospital personnel and, where appropriate, relevant doctors or medical professionals involved in responding to your request or providing healthcare-related services.

8. Sharing of Information

We do not intend to sell or rent your personal information.

Your information may be accessed or shared, where reasonably necessary, with:

• Authorized Hospital staff.
• Relevant doctors or medical professionals.
• Service providers that support the operation of the website or requested services.
• Payment service providers where online payment processing is applicable.
• Government authorities or other parties where disclosure is required by applicable law.

9. Online Payments

Where online payment facilities are available through the website, payment transactions may be processed by third-party payment service providers.

Payment providers may collect and process payment-related information in accordance with their own privacy policies and terms of service. We recommend reviewing the applicable third-party provider's privacy policy before completing a transaction.

10. Cookies and Tracking Technologies

Based on our current website configuration, we do not intentionally use cookies or third-party analytics/tracking technologies to collect personal information for tracking purposes.

Certain technical mechanisms may nevertheless be used by our hosting, security, or service providers to operate and protect the website. Such mechanisms are subject to the applicable provider's policies.

11. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and as required or permitted by applicable law.

13. Children's Privacy

Our website may be used in connection with healthcare services for individuals of different ages. Where information relating to a minor is provided through the website, it should be submitted by or with the involvement of a parent, legal guardian, or other authorized representative where appropriate.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

15. Your Privacy Rights

Subject to applicable law and any relevant limitations, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise questions or complaints regarding the handling of your personal information.

To exercise any applicable rights, please contact us using the details provided in the Contact Us section below.

16. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.